Privacy Policy

Who we are

Our website is www.charlottepointeaux.com representing Charlotte Pointeaux, Cycle Coach, Podcaster, First Moon Circle founder and facilitator.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service Privacy Policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

What information do we collect?

We collect information from you when you subscribe to our newsletter, respond to a survey, fill in a contact form or fill in a booking form for one of our courses, workshops or one-on-one sessions.

Event bookings

When booking or registering on this site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number or credit card information. You may, however, visit this site anonymously.

When bookings are received for children under the age of 18, the information must be provided by the legal guardian.

do we use cookies?

Yes (Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognise your browser and capture and remember certain information.

We use cookies to help remember and process the items in your shopping cart, understand and save your preferences for future visits and compile aggregate data about site traffic and site interaction so that you can receive better site experiences and tools in the future. I may contract with third-party service providers to assist me in better understanding site visitors. These service providers are not permitted to use the information collected on my behalf except to help me conduct and improve my business.

If you leave a comment on our site you may opt in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Occasionally, at our discretion, I may include or offer third party products or services on this website. These third party sites have separate and independent privacy policies. I therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, I seek to protect the integrity of this site and welcome any feedback about these sites.

What do we use your information for?

Any of the information we collect from you may be used in one of the following ways:

• To process transactions, (Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.)

• To administer a contest, promotion, survey or other site feature,

• To send periodic emails to my newsletter list,

• To respond to your contact request,

• To personalise your experience, (your information helps me to better respond to your individual needs)

• To improve this website, (I continually strive to improve our website offerings based on the information and feedback we receive from you)

• To improve customer service, (your information helps me to more effectively respond to your customer service requests and support needs)

• The email address you provide for order processing, may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or service information, etc.

Note: If at any time you would like to unsubscribe from receiving future emails, I include detailed unsubscribe instructions at the bottom of each email.

Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist me in operating this website, conducting my business, sending out online store orders or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect my or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.

We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into the Payment gateway provider’s database only to be accessible by those authorised with special access rights to such systems, and are required to keep the information confidential.

After a transaction, your private financial information (credit cards, social security numbers, financials, etc.) will not be kept on file.

Childrens Online Privacy Protection Act Compliance

We are in compliance with the requirements of COPPA (Childrens Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age, with all bookings for our programs to be completed and paid for by the legal guardian.

Your Consent

By using this site, you consent to this privacy policy.

Changes to our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page. This policy was last modified on 20 March 2022

Contacting Us

If there are any questions regarding this privacy policy, you may contact me by email. 

Disclaimer

This website, my programs, offerings and all the information they contain are based on founder Charlotte Pointeaux’s personal experience, journey and research which is shared for educational and informational purposes only.

‘Charlotte Pointeaux’ contains information written by a variety of sources, both internal and external. The material appearing on this website and in our programs is provided for informational purposes only. It should not be used as a substitute for professional medical advice, diagnosis or treatment. Always consult your professional healthcare providers before beginning any new treatment. It is your responsibility to research the accuracy, completeness, and usefulness of all opinions, services, and other information found on the site or in our programs.

Charlotte Pointeaux assumes no responsibility or liability for any consequence resulting directly or indirectly from any action or inaction you take based on the information found on or material linked to on this site or in my programs, sessions or events.

Charlotte Pointeaux includes guest posts, moderated comments and guest teachers containing the personal opinions of others. The opinions are not necessarily the views of Charlotte Pointeaux. Charlotte Pointeaux does not control, monitor or guarantee the information contained in external web sites that are linked to from our site, and does not endorse any views expressed or products or services offered therein.

Charlotte Pointeaux accepts bookings for courses aimed at children under the age of 18.  These bookings are to be completed by the legal guardian only and all bookings or purchases are assumed to be completed by the legal guardian.

Protecting the privacy of children is especially important to me, and those under the age of 13 are protected by federal law. For that reason, Charlotte Pointeaux does not knowingly permit children under the age of 13 to become registered members of our sites, or to buy goods and services on our sites, without parental consent. Charlotte Pointeaux does not knowingly collect or solicit personal information about children under 13, except with their parent’s express consent.